A sudden and unexpected event leading to major unrest amongst the individuals at the workplace is called as organization crisis. In other words, crisis is defined as any emergency situation which disturbs the employees as well as leads to instability in the organization. Crisis affects an individual, group, organization or society on the whole.
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises.
With all of the uncertainty in today’s world and global business environment, businesses should expect to be confronted with a crisis at any time. Crisis situations like hurricanes, civil unrest, flooding, violent attacks, and data breaches happen to organizations constantly around the world.
It is critical that organizations have a clearly defined crisis management framework in place that is exercised regularly.
This course is intended to provide a business leader or individual contributor with an introduction to the world of crisis management – and help them prepare their organizations for the next major crisis situation.
In this course we will improve your organization’s resiliency. After completing this course, you’ll have the personal knowledge that you need in order to start making an immediate difference.
What's in the course?
- Definition of Crisis & Crisis Management
- Crisis Needs and its Features
- Types of Crisis
- Model of Crisis Management
- Managing Stress during Crisis Management
- Role of Employees in Crisis Management
- Role of Managers/Leaders in Crisis Management
- Organizational Communication in Crisis Management