Certification in Retail Management
Program Overview
Retail Management focuses on the planning, operation, marketing, sales, customer service, and financial aspects of retail businesses. The field covers important areas such as customer relationship management, sales management, visual merchandising, inventory management, e-commerce, retail marketing, accounting applications, and total quality management. It helps learners understand how retail businesses manage customers, products, employees, sales, and day-to-day operations.
The program introduces learners to both customer-facing and management-oriented aspects of the retail industry. Areas such as communication skills, business ethics, human resource management, retail servicing, marketing, inventory, budgeting, accounting, and e-commerce provide a broad understanding of retail operations. The curriculum also emphasizes practical and industry-relevant knowledge that can support learners in understanding different functions within modern retail businesses.
Knowledge of Retail Management can support career opportunities across store operations, sales, merchandising, buying, inventory, customer service, e-commerce, marketing, finance, analytics, training, and business management. Depending on their interests and skills, learners can explore roles such as Store Manager, Retail Sales Associate, Visual Merchandiser, Retail Buyer, Retail Marketing Manager, Inventory Manager, Customer Service Manager, E-commerce Manager, Retail Operations Manager, Retail Analyst, Brand Manager, Franchise Manager, Retail Consultant, and Retail Entrepreneur.
Eligibility Criteria
Applicants should have completed the 12th standard or its equivalent from a recognized board.ย The preferred qualification criterion is achieving a minimum of 50% marks in the 12th standard, with some relaxation in qualifying marks for candidates in reserved categories.ย The minimum age requirement for candidates is 17 years.ย The course is open to interested candidates residing abroad.
Approval Details
MHRD, Government of India and UGC
Curriculum
ย
- Communication Skills
Develops foundational communication knowledge relevant to interacting with customers, colleagues, and other stakeholders in retail environments. - Customer Relationship Management in Retail
Introduces the concepts of managing customer relationships and understanding customer needs within the retail sector. - Sales Management
Covers the fundamental principles of managing sales activities and understanding the sales function in retail businesses. - Business Ethics
Introduces ethical principles and their relevance to responsible decision-making and professional conduct in retail. - Visual Merchandising
Covers the fundamentals of presenting and arranging retail products to support an effective shopping environment. - E-Commerce
Introduces electronic commerce and its role in modern retail business operations.
ย
Download Syllabus
Fee Structure
Admission Process
Students can apply for the Certificationย Retail Managementย programme through EasyShiksha. The complete application process is designed to make admission simple and convenient for eligible students.
Step 1: Click on Apply Now
Click theย Apply Nowย button on the Certification Retail Management programme page and begin your application through EasyShiksha.
Step 2: Complete Personal Information
Fill in the required personal, contact and academic details accurately in the application form.
Step 3: Upload Required Documents
Upload the required documents for eligibility and admission verification as specified during the application process.
Step 4: Pay Application Fee
Pay the applicableย application feeย through the available online payment options to submit your application and initiate the admission process.
Step 5: Application Review
Theย EasyShiksha team reviews your application and submitted documentsย to verify your eligibility and ensure that the required information and documents have been provided.
Step 6: University Enrollment
Once the application is successfully reviewed and the student is found eligible, EasyShiksha facilitates theย enrollment process withย Manipur International University.
Step 7: LMS Access
After successful enrollment, the student is provided access to theย Learning Management System (LMS)ย to begin their academic journey and access the available learning resources.
Start Your Application
Ready to begin your journey in Software Development? Clickย Apply Nowย to submit your application through EasyShiksha.
Manipur International University, Imphal
Manipur International University is a UGC-recognized private university located in Imphal, Manipur, India. Known for its strong industry connections, cutting-edge curriculum, and commitment to technology-driven education, Manipur International University has established itself as one of central India's premier higher education institutions.
The university's vision is to foster academic excellence, industry readiness, and global competitiveness among its graduates โ making it an ideal partner for EasyShiksha's mission of accessible, quality online education.
EasyShiksha has signed an MoU with Manipur International University to facilitate applications for various university programs and jointly offer B.Voc programs. All degrees and certifications under these programs will be awarded by Manipur International University. The EasyShiksha team will provide complete assistance and support throughout the admission and program process.
Documents
Frequently Asked Questions
Yes, Manipur International University (MIU) is recognized as per the sections 2(f) and 22 of the UGC Act, 1956. This is a recognized university by the university grant commission and is allowed to award undergraduate, postgraduate and doctoral degrees. Recognition by UGC implies that degrees awarded by MIU are recognized for higher education, competitive exams and job opportunities in India. MIU is an institution where students desiring quality higher education in Northeast India can achieve their educational goals without any difficulty
Students must opt for Manipur International University as it provides degree courses that are recognized. MIU provides numerous choices of courses from undergraduate, graduate to doctorate level. The curriculum of the course is in accordance with National Education Policy (NEP) 2020. Practical learning, innovative research and industry-oriented education is what MIU students believe in to ensure that the students create successful careers. Experienced faculty and modern facilities provided by MIU to its students.
Manipur International University is located at MIU Palace, Luwangsangbam Makha Leikai, Luwangsangbam, Imphal East, Imphal, Manipur-795002.
Manipur International University provides its students with a student-friendly, modern campus equipped with all the necessary facilities that would aid both academic and social life. Smart classes, laboratories, library, computer labs, Wifi-equipped rooms for learning, sports, recreation, cultural and extracurricular activities and many other facilities are offered at MIU.
After doing 12th PCB, there are various courses available for pursuing further studies. Some of the popular courses which can be taken after 12th are Biotechnology, Microbiology, Nursing, Allied Health Science, Medical Laboratory Technology, Environmental Science, Psychology, Pharmacy and many others. These courses will provide a lot of opportunities in hospitals, laboratory, pharmaceutical industries, research institutions and healthcare institutes. Students can select a course on the basis of their interests and future career plans.
There are many career paths for students pursuing PCM in engineering and other sciences and technologies. The popular courses that students may join include B.Tech, BCA, Computer Science, Information Technology, Data Science, Artificial Intelligence, Cyber Security, Mathematics, Architecture, and Engineering subjects. These courses provide various opportunities in software development, engineering, robotics, research, telecommunication, and new technologies. The students should choose any one of the courses based on their personal and professional interest.
Yes, MIU focuses on industry based education by including practical learning projects, skill development, and real world applications in its curriculum. This helps students gain the knowledge and experience needed to handle workplace challenges. MIU has industry based education that helps students improve important skills like critical thinking, communication, teamwork, and leadership. By learning about the latest industry trends, students stay updated and become better prepared for future career opportunities.
MIU does encourage research, innovations, and curiosity among their students and faculty. Research allows students to learn more through exploring new areas, solving problems and gaining deeper insights into their respective fields. Innovations enable the students to think out of the box and increase their analytical abilities. Students can increase their knowledge through research activities, conferences and seminars.
Yes, MIU does motivate its students to participate in several co-curricular and extra-curricular activities that will assist them in developing themselves. These activities include several cultural functions, physical games and sports, leadership, seminars, workshops, etc. These activities not only help the students develop their confidence and leadership qualities but also contribute towards their educational development.
It is an introductory program covering essential retail areas such as communication, customer relationship management, sales, business ethics, visual merchandising, and e-commerce.
The selected syllabus includes Communication Skills, Customer Relationship Management in Retail, Sales Management, Business Ethics, Visual Merchandising, and E-Commerce.
Yes. Customer Relationship Management in Retail is included and introduces learners to managing customer interactions and relationships.
Yes. E-Commerce is included as a selected syllabus area and introduces learners to digital retail business.
Career areas include retail sales, customer service, merchandising, store operations, e-commerce, marketing, and other retail-related functions.







