D.Voc in Tourism and Service Industry
Program Overview
The D.Voc (Diploma) in Tourism and Service Industry is a one-year skill-based vocational program designed to develop practical knowledge and professional skills in tourism operations, travel services, customer service, hospitality, tour planning, and destination management. The tourism and service industry requires trained professionals who can assist travelers, coordinate tourism services, manage travel-related activities, and deliver positive customer experiences.
The program provides foundational learning across important areas such as tourism fundamentals, travel and tourism operations, tour planning, destination management, travel documentation, customer service, hospitality basics, travel agency operations, ticketing fundamentals, reservation procedures, tourism communication, tourist guiding fundamentals, tourism marketing, and service quality. Students gain hands-on experience through tour-planning exercises, itinerary preparation, destination research, travel-service simulations, reservation activities, customer-service role plays, tourism projects, travel documentation practice, and practical service-industry training. The curriculum helps learners develop communication, organizational, customer-service, planning, problem-solving, and professional service skills required in tourism and related service environments.
Across two semesters, students develop practical abilities in assisting with travel arrangements, preparing itineraries, coordinating tourism services, handling customer enquiries, supporting reservations, understanding travel documentation, and providing destination-related information. They learn to communicate professionally with travelers, coordinate with tourism service providers, support tour operations, and maintain service-quality standards. Graduates can explore career opportunities as Travel Assistants, Tourism Assistants, Tour Operations Assistants, Travel Agency Assistants, Reservation Assistants, Customer Service Executives, Tourism Service Executives, and Destination Support Assistants. The D.Voc in Tourism and Service Industry is suitable for students seeking practical and industry-oriented education for careers in travel agencies, tour operators, hotels, tourism organizations, destination services, and customer-focused service businesses.
Eligibility Criteria
The minimal requirements for admission to a D.Voc programme are 10+2 (in any stream) or an equivalent qualification, a two-year ITI diploma after class 10, or a three-year polytechnic diploma after class 10th.
Approval Details
MHRD, Government of India and UGC
Curriculum
- Introduction to tourism and the tourism industry
- Basics of hospitality management
- Communication and interpersonal skills
- Fundamentals of travel and tourism
- Introduction to customer service
- Basic computer and professional skills
Download Syllabus
- Travel agency and tour operations
- Front office management
- Housekeeping operations
- Food and beverage fundamentals
- Tourism geography and destinations
- Customer relationship management
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Fee Structure
Admission Process
Students can apply for the D.Vocย Tourism and Service Industryย programme through EasyShiksha. The complete application process is designed to make admission simple and convenient for eligible students.
Step 1: Click on Apply Now
Click theย Apply Nowย button on the D.Vocย Tourism and Service Industry programme page and begin your application through EasyShiksha.
Step 2: Complete Personal Information
Fill in the required personal, contact and academic details accurately in the application form.
Step 3: Upload Required Documents
Upload the required documents for eligibility and admission verification as specified during the application process.
Step 4: Pay Application Fee
Pay the applicableย application feeย through the available online payment options to submit your application and initiate the admission process.
Step 5: Application Review
Theย EasyShiksha team reviews your application and submitted documentsย to verify your eligibility and ensure that the required information and documents have been provided.
Step 6: University Enrollment
Once the application is successfully reviewed and the student is found eligible, EasyShiksha facilitates theย enrollment process with Kalinga University.
Step 7: LMS Access
After successful enrollment, the student is provided access to theย Learning Management System (LMS)ย to begin their academic journey and access the available learning resources.
Start Your Application
Ready to begin your journey in Software Development? Clickย Apply Nowย to submit your application through EasyShiksha.
Career & Placements
The Diploma of Vocation course in the Tourism and Service Industry prepares students for a wide range of career opportunities in the tourism and hospitality industry. Some of the job areas in which graduates of this course can find employment are:
| Job Areas | Description |
|---|---|
| Hotel and Resort Management | Front office, housekeeping, food and beverage, and operations management in hotels and resorts. |
| Travel and Tourism | Tour guides, travel agents, destination managers, and other travel-related roles in travel agencies and tour operators. |
| Event Management | Planning and organizing events such as conferences, weddings, and corporate events. |
| Food Service | Chefs, food and beverage managers, and restaurant supervisors in restaurants, cafes, and catering companies. |
| Customer Service | Providing support and assistance to customers in customer service departments of various businesses in the tourism and hospitality industry. |
| Airline Industry | Flight attendants, ground staff, and customer service agents in the airline industry. |
| Entrepreneurship | Starting their own businesses in the tourism and hospitality industry, such as opening their own restaurants, hotels, or travel agencies. |
Kalinga University, Raipur
Kalinga University is a UGC-recognized private university located in Raipur, Chhattisgarh, India. Known for its strong industry connections, cutting-edge curriculum, and commitment to technology-driven education, Kalinga University has established itself as one of central India's premier higher education institutions.
The university's vision is to foster academic excellence, industry readiness, and global competitiveness among its graduates โ making it an ideal partner for EasyShiksha's mission of accessible, quality online education.
EasyShiksha has signed an MoU with Kalinga University to facilitate applications for various university programs and jointly offer B.Voc programs. All degrees and certifications under these programs will be awarded by Kalinga University. The EasyShiksha team will provide complete assistance and support throughout the admission and program process.
Kalinga University, Chhattisgarh
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Frequently Asked Questions
Kalinga University offers a student-focused learning environment that combines academic education with practical exposure, industry-oriented programs, internships, research opportunities, and career development. The university offers 130+ programs and has students from more than 33 countries, creating a diverse and engaging academic environment.
Kalinga University stands out for its Centres of Excellence, industry collaborations, modern laboratories, incubation support, value-added courses, academic clubs, and experiential learning opportunities. Students can gain practical exposure in emerging areas such as AI & ML, robotics, coding, drones, IoT, electric vehicles, and automobile technology.
The university focuses on career readiness through internships, industrial visits, skill-development programs, resume building, aptitude preparation, soft-skill training, interview preparation, and campus placement drives. Its Career and Corporate Resource Centre supports students in developing the skills required for professional careers.
Kalinga University is a private university located in Kotni, Near Mantralaya, Naya Raipur, Chhattisgarh. Established in 2013, the University offers a wide range of Diploma, Undergraduate, Postgraduate and Doctoral programs across multiple disciplines.
Yes. Kalinga University has been established under the Chhattisgarh Private Universities (Establishment and Operation) Act, 2005 and is recognized under Section 2(f) of the UGC Act, 1956. The University is empowered to award degrees as specified under Section 22 of the UGC Act.
Kalinga University offers a broad range of academic programs, including Diploma, Undergraduate (UG), Postgraduate (PG), B.Voc and Ph.D. programs. The University currently lists 130+ programs across various academic disciplines.
Students can explore programs across disciplines such as Engineering, Technology, Management, Commerce, Law, Pharmacy, Science, Arts & Humanities, Biotechnology, Information Technology, Education, Journalism & Mass Communication, Fashion Design, Interior Design and Library Science, among others.
Eligibility requirements vary depending on the program. Generally, UG programs require completion of Class 12 or an equivalent qualification, while PG programs require a relevant bachelor's degree. Certain specialized programs may have additional academic, entrance examination or work-experience requirements. Students should check the eligibility criteria of the specific program before applying.
Students can explore the available programs on EasyShiksha and review the eligibility, duration, admission requirements and other program details. Depending on the program, the admission process may involve an application, entrance examination and/or other university-prescribed selection requirements. Kalinga University also provides its official admission portal for applications.
Entrance requirements depend on the program. Kalinga University conducts the Kalinga Scholastic Entrance Examination (KALSEE) for applicable programs, while certain programs or categories may be exempt from the entrance examination. Students should check the admission requirements of their selected program.
Yes. Kalinga University offers certain programs designed with working professionals in mind. For example, its B.Tech Lateral Entry programs provide flexible shift timings, including weekday evenings and weekends, along with access to recorded learning resources through the LMS. Program-specific eligibility and delivery details should be checked before admission.
Students who successfully complete an eligible academic program receive the applicable academic qualification awarded by Kalinga University, such as a Diploma, Degree or other program-specific credential, subject to fulfillment of the University's academic and examination requirements. For example, students completing the B.Voc program can progress through Diploma, Advanced Diploma and Bachelor's Degree exit options based on the duration completed.
Kalinga University lists 69 B.Voc programmes in its programme category.
Kalinga University lists 138 D.Voc programmes in its programme category.
Kalinga University holds a NAAC B+ accreditation grade.
The D.Voc (Diploma) in Tourism and Service Industry is a skill-based vocational program that provides practical training in tourism operations, travel services, tour planning, customer service, hospitality, and destination-related activities.
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The D.Voc (Diploma) in Tourism and Service Industry is a 1-year program divided into 2 semesters, with a strong focus on practical tourism and service-industry training.
Students learn tourism fundamentals, travel operations, tour planning, destination management, travel documentation, customer service, hospitality basics, travel agency operations, reservation procedures, tourism communication, tourist guiding fundamentals, and tourism marketing.
Graduates can explore opportunities as Travel Assistants, Tourism Assistants, Tour Operations Assistants, Travel Agency Assistants, Reservation Assistants, Customer Service Executives, Tourism Service Executives, and Destination Support Assistants.
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The program is suitable for students interested in travel, tourism, hospitality, customer service, tour planning, destination management, and service operations who want practical industry skills.
